These Terms of Service ("Terms") govern your access to and use of makojima.com and the account, learning, and Agents features made available there (the "Service"). Makojima is the business that operates the Service. In these Terms, "Makojima," "we," "our," and "us" refer to that business.
Accepting these terms
By accessing or using the Service, you agree to these Terms, our Privacy Policy, and the Acceptable Use Policy. If you do not agree, do not use the Service. If you use the Service for an organization, you represent that you are authorized to bind that organization, and "you" includes it.
These Terms apply only to features that Makojima actually makes available through the public Production Service. A prototype, announcement, design, test, or internal tool is not a promised public feature or offer.
Eligibility
You must be at least 16 years old and legally able to enter into these Terms. If the law where you live requires a higher age or parental authorization for an online service, that rule also applies. You may not use the Service if applicable law prohibits it or if Makojima previously terminated your access for serious or repeated violations.
Accounts and security
You must provide accurate account information, keep it current, protect your password, session, MFA factors, recovery phrase, and one-time codes, and promptly notify us of suspected compromise. You may not share an account in a way that defeats security, access controls, or usage limits; create accounts for impersonation or evasion; or transfer an account without written permission.
You are responsible for activity performed through your account unless caused by Makojima's failure to use reasonable security. Makojima may require email verification, MFA, a recent authentication assurance level, or a recovery review before allowing a security-sensitive action. Recovery support may use a non-identifying case reference and a security hold; an email conversation by itself does not prove ownership.
The Service
The Service may include a public lesson feed, account and settings surfaces, learning-progress records, authentication and recovery tools, and an Agents workspace. Features can be added, changed, limited, paused, or removed. Availability may depend on account state, location, browser capabilities, safety limits, provider availability, and whether a Production feature has been activated.
Makojima may use protected testing environments with synthetic or disposable data. Test content and behavior do not represent a promise about Production data, uptime, or release timing.
Learning content and no professional advice
Makojima provides educational content and study assistance. Content may be incomplete, outdated, or incorrect and is not a substitute for authoritative standards, course instructions, licensed professional judgment, or advice from a qualified accounting, tax, legal, investment, medical, or other professional. You are responsible for checking important information and for decisions you make.
Makojima is not affiliated with or endorsed by a testing authority, school, employer, or professional body unless we expressly state otherwise. Product and organization names may be trademarks of their owners.
Agents
Agents can generate explanations and other output in response to your prompts. Output is probabilistic and may be inaccurate, fabricated, biased, incomplete, offensive, or unsuitable even when it sounds confident or specific. You must evaluate output for accuracy and suitability before using or sharing it, including independent human review when appropriate. Do not rely on it as a sole source for consequential decisions. Do not submit information that you do not have the right to use or information whose disclosure to a model provider would violate law, contract, confidentiality, or professional duty.
The Service may retain conversations, message status, selected Agent and model, attachments, transcripts, and usage records under your account. Server-controlled authorization, request bounds, rate limits, and safety controls apply. An unavailable or unconfigured model provider may prevent Agents from answering without affecting the rest of the Service.
You may use Agents output for your own lawful purposes subject to these Terms and any third-party rights. Because similar or identical output may be generated for others and the law governing AI-generated material is evolving, Makojima does not promise that output is unique, protectable, or free of third-party claims. Output does not represent Makojima's views. A reference to a third party does not mean that the third party endorses or is affiliated with Makojima.
Your content
You retain whatever rights you have in prompts, files, feedback, and other material you submit ("Your Content"). You grant Makojima a limited, worldwide, non-exclusive license to host, copy, transmit, transform, and display Your Content only as reasonably necessary to provide, secure, support, and improve the Service, comply with law, and enforce these Terms. This license ends when the content is deleted from active systems, subject to reasonable backup, security, legal-hold, and de-identification periods.
You represent that you have all rights and permissions needed to submit Your Content and that our permitted processing will not violate law or another person's rights. You remain responsible for Your Content.
Feedback
You do not have to provide ideas, suggestions, ratings, or other feedback. If you choose to provide feedback, Makojima may use it without restriction or compensation to you. This does not allow us to publish personal information from a support or legal request contrary to the Privacy Policy.
Acceptable use
You must follow the Acceptable Use Policy. Among other things, you may not compromise accounts or systems, bypass safety or usage controls, introduce malware, scrape or overload the Service without permission, use the Service to harm or deceive, infringe rights, facilitate academic dishonesty, or attempt to obtain credentials, private data, system prompts, provider secrets, or other restricted information.
Makojima content and intellectual property
The Service, sleeping-cats mark, interface, software, source organization, original educational material, graphics, and other Makojima-provided content are owned by Makojima or the applicable licensors and protected by intellectual-property laws. Except for the limited right to use the Service under these Terms, no rights are transferred to you.
You may not copy, sell, sublicense, publicly distribute, remove notices from, or create a competing dataset or service from Makojima content except as permitted by law or written permission. You may make ordinary personal study notes and use built-in sharing or export features within the limits they present.
If you believe material on the Service infringes your rights, email legal@makojima.com with enough detail to identify the work, the material, your contact information, your good-faith belief, and your authority to act. Knowingly false notices may create liability.
Communications
Makojima separates essential service communications from optional communications.
Essential service and security messages may include email verification, sign-in or password notices, account recovery, MFA and security alerts, material policy updates, service-disruption notices, legal notices, and messages necessary to administer a released account feature. These are not marketing and cannot be disabled while the related account or request remains active.
Optional communications may include personalized learning insights and special offers for you. Product updates, feature announcements, upgrade messages, promotions, and offers are optional and may not be relabeled as essential service messages. They require an affirmative request. You can change the request in Settings. A request may remain inactive until email verification and the separate Production transport gate are complete. You may opt out without losing essential account messages.
Electronic messages and records satisfy written-notice requirements to the extent permitted by law. You are responsible for keeping your account email current.
Third-party services and links
The Service depends on third-party hosting, authentication, database, analytics, bot-protection, model, transcription, storage, monitoring, and email services. It may link to outside websites. Third parties control their own services, terms, privacy practices, availability, and content. A link or integration is not an endorsement. To the maximum extent permitted by law, you use third-party services and content at your own risk, and Makojima is not responsible for them.
Paid features
The current Production route set does not provide a public subscription or checkout surface. A plan, price, credit, or billing design shown outside the Production purchase flow is not an offer on makojima.com. If Makojima later releases a paid feature, the price, renewal terms, taxes, cancellation method, refund rules, and any usage allowance must be presented before purchase, and additional terms may apply. These Terms do not authorize a charge on their own.
Suspension and termination
You may stop using the Service at any time. You may request account deletion through a released control or by contacting us. Makojima may limit, suspend, or terminate access when reasonably necessary to investigate or prevent security risk, policy violations, unlawful conduct, harm to others, nonpayment of a future paid obligation, or material risk to the Service.
When appropriate, we may provide notice and an opportunity to appeal. Urgent threats, evasion, legal restrictions, or conduct that could cause harm may require immediate action. Provisions that by their nature should survive termination, including ownership, disclaimers, liability limits, dispute terms, and accrued obligations, survive.
Disclaimers
To the maximum extent permitted by law, the Service is provided "as is" and "as available." Makojima disclaims implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted availability, security, and accuracy. We do not warrant that the Service or Agents output will meet your requirements, be error-free, preserve every submission, remain available, or produce any academic, exam, employment, or professional result.
Some jurisdictions do not allow certain disclaimers, so part of this section may not apply to you. Nothing in these Terms excludes a right that cannot lawfully be excluded.
Limitation of liability
To the maximum extent permitted by law, Makojima and its contractors and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, goodwill, data, opportunities, or business interruption arising from the Service or these Terms, even if advised of the possibility.
To the maximum extent permitted by law, Makojima's aggregate liability for all claims arising from the Service or these Terms will not exceed the greater of 100 U.S. dollars or the amount you paid for the Service during the twelve months before the event giving rise to the claim. This limitation does not apply where prohibited or to liability that cannot lawfully be limited.
Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Makojima and its contractors and service providers from third-party claims, damages, losses, liabilities, and reasonable costs arising from Your Content, your material breach of these Terms, or your unlawful or abusive use of the Service. This obligation does not apply to the extent a claim results from our own unlawful conduct.
Governing law and disputes
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where your local law requires otherwise.
Before filing a formal claim, you and Makojima agree to make a good-faith effort for 30 days to resolve the dispute informally after written notice describing the issue and requested resolution. Either party may seek urgent injunctive relief to protect accounts, systems, confidential information, or intellectual-property rights. Any mandatory consumer forum or non-waivable local right remains available.
Changes to these terms
We may update these Terms as the Production Service or law changes. We will revise the last-updated date and provide additional notice when required. Changes apply prospectively from their effective date unless law permits otherwise. Continuing to use the Service after updated Terms take effect means you accept them; if you do not accept them, stop using the Service.
General terms
These Terms and the policies they incorporate are the entire agreement about the Service unless a separate written agreement applies. If a provision is unenforceable, it will be enforced to the maximum lawful extent and the rest will remain effective. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent. Makojima may assign them to the legal entity that owns or operates the Service, or in connection with a reorganization, financing, merger, sale, or transfer of the Service, subject to applicable law.
You must comply with applicable trade, sanctions, and export-control laws. You may not use the Service for a prohibited end use, in an embargoed location, or for the benefit of a person or entity with whom applicable law prohibits dealings.
Contact us
Questions about these Terms and other legal notices may be sent to legal@makojima.com. Product and account support goes to hello@makojima.com. Replies will come from the Makojima address responsible for the request. Do not email passwords, MFA codes, recovery phrases, payment details, or other secrets.